Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly Staff
Close to Touristic Attractions
Warm Rooms
Limited Dining Options
7.4/10
Very good
Rooms
7.6
Location
7.4
Service
7.6
Dining
6.8
Guest reviews
7.4/10
based on 5 review
8.7
8.7/10based on 2985 review
Henry
United States of America,
March
2024
7.6/10
I had a wonderful stay at the hotel! The rooms were clean and comfortable, and the staff was super friendly and helpful. The location was great, with easy access to the sights of Berlin, but it could be a bit better connected with the metro. The dining experience was exceptional, especially the heavenly breads in the coffee shop. Overall, it was a most enjoyable stay with just a few minor issues to note.
Rooms
7.0
The rooms were very warm at night, even with the aircon turned on low temperature, but they were free to use and had easy access to the sights of Berlin.
Service
9.0
The staff was so very friendly and helpful, allowing us to check in early and leave our luggage when we checked out. They even assisted with a feather allergy to ensure a comfortable stay.
Location
6.0
The hotel is located a 10-minute walk away from many touristic attractions, although it was not near any restaurant or shopping areas. However, the big supermarket next to the hotel was convenient.
Dining
8.0
The dining experience at the hotel was super, especially the heavenly breads at the coffee shop.
Facilities
8.0
The hotel offers dry cleaning, laundry services, and a paid shuttle service. Combined with the nice hotel services, these facilities enhance the stay.
Friendly Staff
Warm Rooms
David
United States of America,
January
2024
7.6/10
The hotel offers bright, comfortable rooms with modern fixtures and convenient kitchenettes. While the rooms could get a bit stuffy, the location is great for exploring nearby attractions despite ongoing roadworks. The service was excellent, with friendly staff who went out of their way to ensure a pleasant stay. Although the dining options might be a bit overpriced, the facilities are good value for money.
Rooms
8.0
The rooms were bright, comfortable, and equipped with a functional kitchenette.
Service
9.0
The service was exceptional, with polite and accommodating staff who provided great assistance.
Location
7.0
The hotel's location is convenient for exploring the city's attractions, with many restaurants nearby despite the lack of shops or cafes on the street.
Dining
6.0
The dining experience was average; the hotel's breakfast offering did not live up to expectations.
Facilities
8.0
The hotel provides a variety of useful facilities for guests to enjoy during their stay.
John
United Kingdom,
September
2023
7.0/10
The hotel offers the convenience of having all amenities in an apartment setting, but it does require time for thorough cleaning. The rooms come equipped with all the necessary kitchen appliances, making it suitable for independent living. The staff may appear somewhat disinterested, yet they are always welcoming with a smile. However, the attention to detail could be improved when it comes to replacing teas and bathroom amenities in the rooms.
Rooms
7.0
The rooms had the usual amenities in an apartment and needed time to clean, with all the kitchen appliances inside.
Service
6.0
The staff, while generally disinterested, always welcomed me with a smile, although they could be more thorough in room maintenance and amenities replacement.
Location
8.0
The location is perfect for those looking to experience independent living, with everything needed at hand. Additionally, it is excellent for accessing various sights, and some interesting places are within walking distance.
Dining
7.0
Dining is available in the downstairs cafe, but the buffet options are rather basic. However, during my reservation, I enjoyed a pleasant experience in that very coffee shop.
Facilities
7.0
The facilities meet the basic needs for a convenient stay.
Walter
United States of America,
May
2023
7.0/10
I had a mixed experience at the hotel. The rooms were designed in a modern and cozy style, large, and comfortable with great beds and comforters, though at times uncomfortable. The location was excellent, with easy access to public transport and many sights within walking distance, but could make improvements to meet value for money expectations. The dining experience was not on the same level as the hotel, despite offering traditional Greek dishes.
Rooms
8.0
The rooms were large and comfortable, designed in a modern and cozy style, fully equipped beyond the stated amenities.
Service
5.0
The service was affected by understaffing, leading to some unhelpful and rude interactions.
Location
9.0
The location was excellent, with easy access to public transport and major attractions within walking distance.
Dining
6.0
The dining experience, offering traditional Greek dishes, was unfortunately not at the same level as the hotel.
Facilities
7.0
The hotel offers dry cleaning, laundry, shuttle service for a fee, a paid shuttle service, and pet amenities.
Arnold
United Kingdom,
May
2023
7.8/10
The hotel offers clean and well-presented rooms without breakfast, equipped with all the amenities needed. The service was friendly and attentive, including a thoughtful gesture of a chocolate cake and wine. The location is convenient for exploring Berlin, although it is positioned on a busy road. Dining was described as expensive, with the positive aspect of being well above standard. Overall, a comfortable stay with a few minor drawbacks.
Rooms
8.0
The rooms were clean, well laid out, and had all necessary amenities.
Service
9.0
The service was very friendly and helpful, with a nice touch of a chocolate cake and wine.
Location
7.0
The hotel's location is convenient for exploring Berlin, although it is on a very busy road.
Dining
7.0
The dining experience was described as expensive, but always above standard.
Facilities
The facilities were well above standard, offering a comfortable stay.
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